Urkhashop gives you free return inside
Bangladesh & outside Bangladesh customers will pay the return charge. But if
the reason for the return is reasonable, then Urkhashop will bear the cost of
returning the product whose amount will be deducted from the vendor’s amount.
After the fulfillment orders process, Urkhashop offers 48 hours return policy based
on RETURN REASONS.
* Size: If an item is the too small or too large or wrong item
* Defect: If
the item is defective/damaged upon delivery.
* Item
Mismatch: If the item does not match with the description or mistakenly
got a different item.
***Please
read the following Conditions for RETURN***
·
Must have necessary papers – Invoice number/Money Receipt etc.
RETURN
PROCESS:
1.
Contact to Urkhashop Customer Service;
Hotline: +88 01627-849337
Email:
contact@urkhashop.com
Please share the order number, Product title & product details
that you want to return with valid reasons.
2.
Urkhashop will do the necessary arrangement for recovery or share the necessary
information’s to send the item back.
3. Once
returns back the item, we will conduct a quality check of that. If a return is
invalid then we will notify you and send the items back to you (customer).
4. After
this check, we will proceed with the refund or necessary action.
5. After
48 hours of product collection, no return request will be accepted.
1. The refund will be handled after a completed assessment of your
return.
2.
A successful refund will take a maximum of 30 days.